daka77's Privacy Policy

1. Introduction and Applicability

daka77 ("we", "our" or "platform") operates a reliable online gaming service for players in Bangladesh. This privacy policy applies to all individuals who use daka77's website and related services.

This policy describes how we collect your personal information, the purposes for which we use it, with whom we share it, and how we ensure your privacy. By using our website or services, you are considered to have accepted the terms of this privacy policy.

Our services are for individuals aged 21 or above only. If a minor registers by mistake, we reserve the right to delete their account and associated information.

2. What Information We Collect

daka77 may collect the following types of information:

2.1 Information Provided Directly

• Full name, date of birth, and national identity card details (for identity verification)
• Email address and contact information
• Payment information such as bKash, Nagad, or Rocket account numbers
• Username and password provided at the time of account creation
• Messages and attached files provided when contacting the support team

2.2 Automatically Collected Information

• IP address, browser type and version
• Device type (mobile, tablet, or desktop) and operating system
• Which pages were visited on the site and how long was spent on them
• Information collected through cookies and similar tracking technologies
• Gaming activity history, betting patterns, and transaction information

3. Purpose of Information Use

We use the collected information for the following purposes:

1. For account registration, identity verification, and account management.
2. For processing financial transactions including deposits, withdrawals, and reward payouts.
3. For preventing fraud, money laundering, and other illegal activities.
4. For enforcing our privacy policy and terms and conditions.
5. For providing customer service and resolving user issues.
6. For informing you about new offers, bonuses, or important service changes.
7. For improving the quality of our services and diagnosing technical issues.
8. For monitoring user behavior to ensure responsible gaming.

4. Information Storage and Security

daka77 follows industry standards and takes effective technical and organizational measures to protect your personal information.

4.1 Encryption and Security Measures

• SSL encryption technology is used for all data transfers.
• Passwords and sensitive financial information are stored in hashed and encrypted form.
• Our servers and databases are operated in a secure and protected environment.
• Regular security audits and risk assessments are conducted.

4.2 Retention Period

We may retain your information for as long as your account remains active and for as long as necessary to meet applicable legal obligations thereafter. Financial transaction records are generally retained for up to five years.

5. Sharing Information with Third Parties

daka77 does not sell, rent, or commercially distribute your personal information without your consent. However, information may be shared in the following cases:

• Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive the information necessary to complete transactions.
• Legal Obligations: Information may be disclosed to comply with court orders, government investigations, or applicable legal requirements.
• Fraud Prevention: Information may be shared with trusted security partners to detect and prevent illegal activities.
• Technology Partners: Technology service providers required for platform operations may receive limited access to information under contractual confidentiality obligations.

Third-party websites or services have their own privacy policies that are outside our control. You are advised to read their policies before using such services.

6. Cookie Policy

The daka77 website uses cookies and similar technologies. Cookies are small text files that your browser stores on your device.

6.1 Types of Cookies We Use

• Essential Cookies: Required to ensure the basic functionality of the site (login sessions, security).
• Functionality Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Collect site usage statistics to help improve the service.

You can control or delete cookies through your browser settings. However, disabling certain cookies may cause specific features of the site to not work properly.

7. User Rights

As a registered user of daka77, you have the following rights:

• Right to Access Information: You may request to know what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal information.
• Right to Deletion: You may request deletion of your personal information in certain circumstances. However, this may not be possible if legal obligations exist.
• Right to Restrict Processing: You may ask us to limit the use of your information for specific purposes.
• Right to Opt Out of Marketing Communications: You may stop receiving promotional emails or messages at any time.
• Right to Complain: If you have concerns about our data processing, you may contact us.

To exercise these rights, contact our support team: [email protected]

8. International Data Transfers

To operate our services, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that your information remains protected in accordance with the standards of this privacy policy.

For data transfers, we ensure appropriate security measures such as contractual protection clauses and industry-standard encryption.

9. Responsible Gaming and Data Protection

daka77 prioritizes responsible gaming. We monitor user gaming behavior in order to identify signs of problematic gaming in a timely manner. This monitoring is conducted entirely for the benefit of the user.

Using your gaming history and transaction information, we provide self-exclusion, deposit limits, and other responsible gaming tools. For more details, visit our responsible gaming page.

10. Privacy of Children and Minors

daka77's services are for individuals aged 21 or above only. We do not knowingly collect any information from minors. If we become aware that a minor is using our services, we will immediately close their account and delete the associated information.

If you believe a minor is using our platform, please let us know at [email protected]

11. Changes to the Policy

daka77 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users by email.
• Display a notice on the site.

If you continue using the service after changes are made, you are considered to have accepted the updated policy. You are therefore advised to review this page regularly.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• 24/7 Live Chat Support (from any page on the site)
• [email protected]

Our support team is available seven days a week, twenty-four hours a day in Bengali. We will process any privacy-related requests from you as quickly as possible.